FAQ

Q. How long does an order take to be received?

2-3 Business Days

Q. What happens if my package is lost or stolen?

Please contact UPS to locate the package or to begin the claims process. (https://www.ups.com/us/en/support/file-a-claim.page)

Q. Do you offer overnight shipping?

No

Q. Is this item still available?

All inventory is real time. If you do not see it on the website, it is not available.

Q. Can I exchange if I ordered the wrong size item?

No, all sales are final.

Q. Can I change my address on my order?

No, this will result in the immediate cancellation of your order.

Q. Is there a number I can call for customer service?

For more information, please contact 678-974-8114 or email us at support@tulones.com
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