FAQ

How long does an order take to be received?

2-3 Business Days

What happens if my package is lost or stolen?

Please contact UPS to locate the package or to begin the claims process. (https://www.ups.com/us/en/support/file-a-claim.page)

Do you offer overnight shipping?

No

Is this item still available?

All inventory is real time. If you do not see it on the website, it is not available. 

Can I exchange if I ordered the wrong size item?

No, all sales are final. 

Can I change my address on my order?

No, this will result in the immediate cancellation of your order. 

 

For more information, please contact 678-974-8114 or email us at support@tulones.com

 

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